India’s full-service carrier; Vistara has been awarded ‘Most Passenger Friendly Airline’ at the Wings India 2018 event.
At Pacific Area Travel Writers Association also, Vistara bagged another coveted award for ‘Best Airline – Service Standards’. It is the world’s leading travel and trade show.
In the jury, there are eminent members of the travel and hospitality industry, along with the travel writers and mystery auditors. These people unanimously applauded Vistara for its service standards.
This honorable award was given by KT Rama Rao (Cabinet Minister for IT, Industries, MA & UD, NRI Affairs) and RN Choubey (Civil Aviation Secretary, GOI) to Vistara at the Wings India 2018.
And K J Alphons (Union Minister of State for Tourism) presented the award at ITB Berlin.
The airline dedicated its award to the entire team including the cabin crew and other frontline staff. The airline’s first priority is its customers and goes beyond the call of duty to ensure millions of travelers.
These two honorable awards show the continuous focus of the carrier to ensure unrivaled standards of service across all customer touchpoints and operations. As a result of the hard work and consistency in service delivery, Vistara has won over 8 million customers in a short span of three years.
Along with that, the airline is also offering elegance and a fine-dining experience at 35,000 feet through its new aircraft which supports cabin interiors. In addition to that, the airline is also changing the way of air travel in India by introducing the industry first innovations in products and services.
Whether it is related to serve the Starbucks coffee on board or to have the mood-lighting in calming hues of Vistara’s elegant brand colors on domestic flights, the airline has manage to bring something new to the passengers every time.