Virgin America is an American airline carrier which started its operations in 2007. It intentions are to serve low fare but a high quality to its flying passengers. The major hub of the airline is the San Francisco international Airport and its secondary hubs are the Los Angeles International Airport and the Dallas Love Field.
Although Virgin America is the brainchild of Sir Richard Branson, the British entrepreneur, he only holds a 25% stake due to the American laws prohibiting any outsider from owning actual control of a US airline. The Virgin Group has thus licensed its brand to Virgin America.
The company’s headquarters are in Burlingame, California and it partners with many of the Virgin branded airlines. Virgin America is a well sought after airline by its passengers, who have given it a 4 star Skytrax airline rating.
Fleet and Destinations
Virgin America’s fleet comprises of 60 aircrafts in total, out of which 50 are the Airbus A320-200, with a seating capacity of around 149 passengers and 10 are the Airbus A319-100, with a seating arrangement for 122 passengers.
The airline currently flies to 21 destinations across America and three in Mexico.
Seating Class and On-Board Services
There are three seating classes’ on-board Virgin America, the First Class, Main Cabin Select and Main Cabin.
The seats on First Class offer 55 inches of pitch and are 21 inches wide. They all feature adjustable headrest, massage functions and various recline positions. The passengers aboard First Class can make use of dedicated airport check-ins, security screening and aircraft boarding.
Furthermore, all First Class passengers can avail complimentary meals, refreshments and alcoholic beverages. There are also free live television programs, free on-demand movies and a selection of gaming options available for passengers in First Class.
Main Cabin Select
This is the premium Economy Class services on-board all Virgin America flights. This is not a separate cabin, however, the seats are located in the exit row and behind the bulkheads. These seats have a pitch of 38 inches and are 17.7 inch wide. They also have reserved luggage bins.
The inflight meals and refreshments are complimentary, so are the on-board entertainment services. The airport check-ins, security screening and aircraft boarding for Main Cabin Select passengers are prioritized over the Main Cabin passengers.
The seats in this cabin have 32 inch pitch and 17.7 inch width. They also have adjustable headrests and come with power ports. The inflight entertainment, Red, offers free live satellite television, however, it has a pay-per-view on-demand movies and tele shows. The on-board snacks and meals are on order basis.
For check in baggage the weight limit is of 23 kg, and all other luggage, such as the carry on needs to meet the specified dimensions and be able to fit in the overhead bins.
There are some fees charged, depending upon the type of fare you purchased, your destination and so on. The normal fee for first through to tenth check in baggage is of $25.
A Chapman from Australia thinks that Virgin is a great low-cost airline and enjoyed flying with them. The cabin-crew was pleasingly helping, the plane and seat were clean and comfortable. The interiors and ambiance were nice for a low-cost carrier. The food could be ordered from the seat with the advantage of free drinks.
Amity Sims from the US has flown quite a few times with Virgin America and thinks it is the “best US domestic carrier”. Just like Chapman, Amity also found the plane and seats to be clean and comfortable. The friendly cabin-crew is quick to offer assistance. The entertainment system in-flight is great; it is also convenient to order and pay for food from your seat. The only short coming of Virgin America, according to Amity, is that they low number of flights and routes they offer.
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